Refund policy

Refund & Return Policy

Every 1MTB item is printed to order just for you, so here’s how returns work.

Damaged, misprinted, or wrong item? We’ve got you. Email us at care@sensiblywildstudio.com within 30 days of delivery with your order number and a clear photo of the problem, and we’ll send a free replacement or a full refund. No need to send anything back.

Changed your mind or ordered the wrong size? Contact us at care@sensiblywildstudio.com within 7 days of delivery and we’ll work out the best solution with you. If a return is arranged, the item must be unworn and unwashed, return shipping is at your own cost, and it goes to our return address in Hong Kong. Please don’t ship anything before we’ve confirmed the details with you. Original shipping charges aren’t refundable.

Not eligible: items that have been worn, washed or damaged after delivery, and orders shipped to an incorrect address provided at checkout.

Questions? Reach us anytime at care@sensiblywildstudio.com, rider to rider.